01684-893393

Drs Martin & Sue Allbright  

'Blending an ancient medical approach of mind and body with modern health'

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Classical Acupuncture

This site was last updated on

20th August 2018


Copyright O 2018 Allrights reserved

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2018 Confidential Client Questionnaire feedback form

Results Dr Martin Allbright

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Confidentiality

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Question 1. Are you filling this questionnaire for: 97% for yourself (71/74), 3 for child


Question 2. The name of the doctor you are seeing today:  100% for Dr Martin Allbright (74/74)


Question 3. Which of the following best describes why you came to see your doctor today? (Please tick all the boxes that apply)

a) To ask for advice      16

b) For acupuncture treatment for a specific problem  47

c) For acupuncture treatment for well-being   35

d) For seasonal acupuncture treatment    3

e) For a Chinese pulse check up     4

f) Because of an on-going problem    31

g) Because of a one off problem     1

h) Other (please give details)     2

Question 4. On a scale of 1 to 5, how important to your health and well-being was your reasons for visiting your doctor today?

Very Important 5.  82.4% (61/74)  

Important  4.  16.2% (12/74)       

Neutral 3.       1.3% (1/74)

Total score of 96.2% (356 points out of a possible 370)


Question 5 a. How long do you usually have to wait at the clinic for your appointment to begin?

5 minutes or less 75% (56/74) 5 points                  

6-10 minutes 23% (17/74) 4 points

Total score 94% (351 points out of possible 370) 99% of patients were seen within 10 minutes.


Question 5 b. How do you rate this?

Excellent 74% (55/74) 5 points,

Very good 22% (16/74) 4 points,

Good 4% (3/74) 3 points

Total score 94% (348 points out of a possible 370)

 

Question 6. Thinking of times you have telephoned the clinic, how do you rate the following


a. How easy is it to get through to the clinic and speak or to leave a message for your practitioner?

Easy       4 points  (73/74) 99%       

Not so easy     3 points  (1/60)   1%  

Difficult in getting through   2 points  (0/60)  0%  

Total score 96.7% (232 points out of a possible 240)


b. How do you rate this?

Excellent 5 points 56/74  76%

Very good 4 points 14/74  19%

Good  3 points 3/74  4%

Fair  2 points   0%

Poor  1 point

Very poor 0 point

Total score  94% (418 points out of a possible 444)


c. When you telephone the clinic (normal working hours) How quickly do you get to speak to your doctor?

Immediately 6 points 4/74  5%

5-30 minutes 5 points  13/74  18%

30-60 minutes 4 points 9/74  12%

1-5 hours 3 points 23/74  31%

That day 2 points 21/74  28%

Longer than a day 1 point  4/74  5%

Total score 94.5% were able to speak to the doctor that day


d. How do you rate this?

Excellent 6 points 27/74  36%

Very good 5 points 29/74  39%

Good  4 points 15/74  20%

Fair  3 points 2/74  3%

Poor  2 points

Very poor  1 point

Total score  84% (373 points out of 444)


Question 7. Please decide how strongly you agree or disagree with the following statements


a. I am confident that this doctor will keep information about me confidential

Strongly agree 5 points 72/74 and Agree 4 points 4/74 Total points 368 out of 370

Total score 99.45%


b. I am confident that this doctor is honest and trustworthy

Strongly agree 5 points 73/74 and Agree 4 points 1/61 Total points 369 out of 370

Total score 99.7%


Question 8. Thinking about your visit to your doctor today please inform us about how he/she was at each of the following:-


a. Being polite

Excellent 5 points, 70/74 total 420 points

Very good 4 points 4/74 total 20 points

Total score 99% (440 out of 444 points)


b. Making you feel at ease

Excellent 6 points, 68/74 total 408 points

Very good 5 points 6/74 total 30 points

Total score 98.6% (438 out of 444 points)


c. Listening to you

Excellent 6 points, 68/74 total 408 points

Very good 5 points 6/74 total 30 points

Total score 98.6% (438 out of 444 points)


d. Assessing your present state of health

Excellent 6 points, 67/74 total 402 points

Very good 5 points 6/74 total 30 points

Good 4 points 1/74 total 4 points

Total score 98% (436 out of 444 points)


e. Showing care and concern

Excellent 6 points, 68/74 total 408 points

Very good 5 points 6/74 total 30 points

Total score 98.6% (438 out of 444 points)


f. How well was the acupuncture needling performed?

Excellent 6 points, 69/74 total 414 points

Very good 5 points 4/74 total 20 points

Fair 3 points 2/74 total 6 points

Total score 98.6% (438 out of 444 points)


g. How well was the moxibustion performed?

Excellent 6 points, 47/52 total 282 points

Very good 5 points 5/52 total 25 points

Moxibustion not appropriate for 22 other people

Total score 98% (307 out of 312 points)


h. During the acupuncture and or moxibustion how well did they put you at ease?

Excellent 6 points, 69/74 total 414 points

Very good 5 points 5/74 total 25 points

Total score 99% (439 out of 444 points)


i. Providing time with you?

Excellent 6 points, 68/74 total 408 points

Very good 5 points 5/61 total 25 points

Good 4 points 1/74 total 4 points

Total score 98% (437 out of 444 points)


Question 10. I am confident about this doctor’s ability to provide care.

Total score 100% Yes 74/74 No 0/74


Question 11. I would be completely happy to see this doctor again.

Total score 99% Yes 73/74 No 1/74



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Follow up questionnaire due 2023

Results of Confidential patient questionnaire November 2018